Shipping Policy
Welcome to Hairport! We are dedicated to ensuring that your shopping experience is as seamless and enjoyable as possible. Please read our Shipping Policy to understand how we handle shipping, delivery times, and related queries.
Domestic Shipping
Shipping Rates & Delivery Times
We offer the following shipping options within INDIA:
- Standard Shipping:
- Cost: Rs.80
- Delivery Time: 3-5 business days.
- Expedited Shipping:
- Cost: Rs.125
- Delivery Time: 1-3 business days.
- Overnight Shipping:
- Cost: Rs.175
- Delivery Time: 1 business day.
Free Shipping
- Eligibility: Orders over Rs.1000/- qualify for free standard shipping.
International Shipping
Shipping Rates & Delivery Times
We ship to most countries worldwide. International shipping rates and delivery times vary based on the destination.
- Standard International Shipping:
- Cost: Rs. 100/-
- Delivery Time: Within 7-14 business days.
- Expedited International Shipping:
- Cost: Rs. 500/-
- Delivery Time: Within 3-7 business days.
Customs, Duties, and Taxes
- Customs Fees: International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
- VAT/GST: Any applicable VAT or GST charges are not included in our shipping fees and must be paid by the customer upon delivery.
Order Processing
Processing Time
- Order Confirmation: You will receive an order confirmation email once your order has been placed.
- Order Processing: Orders are typically processed and delivered within 1-2 business days. Processing times may vary during peak seasons or due to order volume.
Tracking Your Order
- Tracking Information: Once your order is shipped, you will receive an email with tracking information. You can use this information to track your shipment online.
Shipping Restrictions
P.O. Boxes & APO/FPO Addresses
- P.O. Boxes: We do not ship to P.O. boxes.
- APO/FPO Addresses: We do ship to APO/FPO addresses, but delivery times may be longer.
Restricted Items
- Some products may be restricted or prohibited in certain countries due to local regulations. If your order contains such items, we will contact you to arrange an alternative solution.
Delayed or Lost Shipments
Delays
- Unexpected Delays: While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control (e.g., weather, carrier delays). We will do our best to inform you of any such delays.
- Lost Orders: If your order is lost in transit, please contact us at [email protected]. We will work with the carrier to resolve the issue and, if necessary, send a replacement.
Contact Us
If you have any questions or need assistance with your order, please contact our customer service team:
Email: info@hairport.com
Phone: +91 8977539331
Thank you for shopping with Hairport. We appreciate your business and are committed to providing you with a smooth and reliable shipping experience.